Question 1

What is an iGUIDE 3D virtual tour?

Accepted Answer

iGUIDE is a professional 3D virtual tour system that combines an immersive walkthrough with an accurate floor plan and room-by-room measurements. It's used for marketing, documentation and operations across residential and commercial spaces.

Question 2

What is Digital Base?

Accepted Answer

Digital Base is a Sydney specialist iGUIDE 3D virtual tour brand. We focus exclusively on 3D tours, floor plans, measurements and spatial documentation.

Question 3

Is Digital Base part of DomainPix?

Accepted Answer

Digital Base is a specialist iGUIDE 3D virtual tour brand powered by DomainPix. DomainPix provides real estate photography, property video, drone media, twilight photography and broader property marketing packages.

Question 4

How is iGUIDE different from standard virtual tours?

Accepted Answer

Unlike basic 360° panoramas, iGUIDE delivers a full 3D walkthrough plus an accurate, measured floor plan. That makes it usable for insurance, builders, planners and operations — not just marketing.

Question 5

How long does a scan take?

Accepted Answer

Most residential and small commercial spaces are captured in a single visit, typically 1–3 hours depending on size and layout. Larger commercial and multi-site projects are scoped individually.

Question 6

How quickly will I receive the tour?

Accepted Answer

Standard turnaround is a few business days after capture. Rush turnaround is available for time-sensitive projects — let us know when you request a quote.

Question 7

Can the tour be embedded on my website?

Accepted Answer

Yes. Every iGUIDE tour comes with a hosted link and website embed code. Larger packages include branded sharing options.

Question 8

Do you service all of Sydney?

Accepted Answer

Yes — Digital Base services Sydney metro and surrounding suburbs. Multi-site and regional NSW work is available on request.

Question 9

Can you create Google Street View tours?

Accepted Answer

Yes. We offer professional Google Street View indoor tours as a dedicated service — see our Google Street View page for details.

Question 10

Is this useful for insurance documentation?

Accepted Answer

Absolutely. iGUIDE tours provide a clear, dated record of a property's condition and layout, along with accurate measurements — ideal for claims, assessments and pre-loss documentation.

Question 11

Can builders use this for display homes and handovers?

Accepted Answer

Yes. Builders use Digital Base for display home marketing, progress documentation and permanent handover records that can be shared with buyers and stakeholders.

Question 12

Do you offer packages for multiple locations?

Accepted Answer

Yes. Our Commercial / Multi-Site package is built around organisations with multiple properties, franchises or ongoing documentation needs.

Question 13

Can I also book photography or video?

Accepted Answer

Photography, video, drone and twilight media are handled by our partner brand DomainPix. Let us know in your enquiry and we'll coordinate with the DomainPix team.

Question 14

How do I get a quote?

Accepted Answer

Use the Contact page to submit a short brief about your space, industry and outputs. We usually respond within one business day.

Frequently asked questions

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